Shipping policy

Shipping Policy

Last Updated: [DATE]

Thank you for shopping with BUYSKET. We want your order to reach you safely and on time. This Shipping Policy explains our shipping methods, processing times, delivery estimates, shipping charges, and what to do if there is a delivery issue.

1. Shipping Methods

We currently offer shipping through trusted courier and logistics partners across India.

Depending on your location, product availability, and the courier serving your area, your order may be delivered using services such as:

  • Standard Shipping

  • Express Shipping, where available

  • Cash on Delivery (COD), where available

The shipping method available for your order will be displayed during checkout.

Courier partners may vary depending on the delivery location and product.

2. Order Processing Time

Orders are generally processed and prepared for dispatch within:

[PROCESSING TIME - 1-3 DAYS]

Processing begins after your order has been successfully placed and, where applicable, payment has been confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to keep you informed.

3. Delivery Timeframes

After your order has been dispatched, estimated delivery time is generally:

[5 - 7 BUSINESS DAYS]

Delivery times can vary depending on:

  • Your delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Local delivery conditions

  • Product availability

Remote or hard-to-reach locations may require additional delivery time.

The delivery timeframe shown at checkout or communicated after dispatch should be treated as an estimate unless we specifically state otherwise.

4. Shipping Costs

Standard shipping charges are generally:

[SHIPPING COST - ₹50-₹120]

The final shipping charge, if applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary based on:

  • Delivery location

  • Order weight or size

  • Shipping method

  • Courier service

  • Promotional offers

From time to time, we may offer free shipping or reduced shipping charges as part of special promotions.

5. Tracking Your Order

Once your order has been dispatched, we will provide tracking information when it is available.

You may receive the tracking details through:

  • Email

  • SMS

  • WhatsApp, where available

  • Your customer account

  • Order confirmation or shipping notification

You can use the tracking information to follow the progress of your shipment through the relevant courier's tracking system.

Please allow some time for tracking information to become active after your order has been dispatched.

6. Delivery Address

Please make sure that your shipping address, PIN code, phone number, and other delivery details are accurate when placing your order.

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your delivery address, contact us as soon as possible at:

preetgillnow@gmail.com

We will try to update the address before dispatch, but changes cannot always be guaranteed once an order has been processed or shipped.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery procedures.

Please ensure that someone is available to receive the package and that your phone number is reachable.

If a package cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the shipment, or other circumstances attributable to the customer, the package may be returned to us.

Additional shipping or re-delivery charges may apply where applicable.

8. Delays and Delivery Issues

While we work with our logistics partners to deliver orders within the estimated timeframe, unexpected delays can occasionally occur.

Delays may result from:

  • Severe weather

  • Natural disasters

  • Public holidays

  • Courier disruptions

  • Transportation issues

  • High order volumes

  • Incorrect address information

  • Local restrictions

  • Events beyond our reasonable control

If your order has not arrived within the expected delivery timeframe, please contact us at:

preetgillnow@gmail.com

Please provide your order number so that we can investigate the shipment with the relevant courier partner.

9. Lost or Missing Shipments

If your tracking information indicates that an order was delivered but you have not received it, please contact us within:

48 HOURS

We may contact the courier or delivery partner to investigate the matter.

Please do not dispose of packaging or other delivery-related information until the issue has been resolved, as we may request additional details to assist with the investigation.

10. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible at preetgillnow@gmail.com .

Where appropriate, please provide photographs or videos of:

  • The outer packaging

  • Shipping label

  • Damaged packaging

  • Product received

  • Any visible damage

This information can help us investigate the issue and determine the appropriate resolution under our Return and Refund Policy.

11. International Shipping

— We currently ship only within India

At this time, buysket ships only to addresses within India.

We do not currently offer international shipping. If we introduce international delivery in the future, this Shipping Policy will be updated accordingly.

12. Shipping Restrictions

Some products may not be available for delivery to certain locations because of product restrictions, courier limitations, regulatory requirements, or other logistical considerations.

If your location is not serviceable, you will be notified where reasonably possible.

13. Contact Us

If you have questions about shipping, tracking, delivery delays, or an existing order, please contact us:

[STORE NAME]
Email: preetgillnow@gmail.com
Phone: 09779182291
Business Address: SEC 78, MOHALI, PUNJAB

Customer Support Hours: 10am - 9pm

We aim to respond to shipping-related enquiries within 2 -3  business days.

Thank you for shopping with buysket. We appreciate your business and are committed to getting your orders to you safely and reliably.