Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to BUYSKET. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website, creating an account, placing an order, or purchasing a product from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

[STORE NAME] is operated by:

Business Name: BUYSKET
Business Address: sohana sec 78, mohali , pin 140308
Email: preetgillnow@gmail.com
Phone: 09779182291
Website: www.buysket.com

1. Account Terms

You may be required to create an account to access certain features of our website or place orders.

When creating or using an account, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your account information up to date.

  • Keep your login credentials confidential.

  • Take reasonable steps to prevent unauthorized access to your account.

  • Notify us promptly if you believe your account has been compromised.

  • Use your account only for lawful purposes.

You are responsible for activity carried out through your account unless the activity occurred without your authorization and you have taken reasonable steps to protect your account.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been fraud, abuse, unlawful activity, violation of these Terms, or misuse of our services.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable Indian law to make purchases through our website.

If you are purchasing products on behalf of another person, business, or organization, you represent that you have the authority to do so.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, prices, and other information displayed on our website are accurate and up to date.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Packaging, labels, or minor product details may occasionally differ from photographs.

  • Product availability may change without notice.

  • We do not guarantee that every description, image, specification, or other website content will always be completely error-free.

If we discover a material error relating to a product you have ordered, we may contact you to provide the appropriate options, which may include correcting the information, cancelling the affected order, or providing a refund where applicable.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, handling charges, or other fees will be displayed during the checkout process where applicable.

We reserve the right to change product prices, discounts, promotions, and other charges at any time. A price change will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or technical error is required.

We accept payment methods made available through our website, which may include:

  • Credit and debit cards

  • UPI

  • Net banking

  • Wallets

  • Cash on delivery, where available

  • Other payment methods offered at checkout

Payments may be processed through third-party payment providers. You may be subject to the terms and privacy policies of those providers.

We do not knowingly request or store your payment PINs, passwords, or other confidential payment authentication information.

5. Order Placement and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After you place an order, we may send an order confirmation acknowledging that we have received your request. This confirmation does not necessarily mean that your order has been finally accepted.

An order will be considered accepted when we confirm the order for processing or dispatch, subject to these Terms.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

  • Product unavailability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud or unauthorized activity

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Unusually large or suspicious orders

  • Violation of these Terms

If we cancel an order after payment has been received, we will initiate an appropriate refund through the applicable payment method, subject to applicable law and the circumstances of the cancellation.

6. Shipping and Delivery

We currently deliver to locations served by our available shipping partners.

Shipping charges and estimated delivery times will be displayed at checkout where applicable.

Unless otherwise stated, orders are generally dispatched within 2 - 3 business days after successful payment or order confirmation.

Estimated delivery times may vary depending on:

  • Delivery location

  • Product availability

  • Courier or logistics partner

  • Weather conditions

  • Public holidays

  • Natural events

  • Transportation disruptions

  • Regulatory restrictions

  • Other circumstances outside our reasonable control

Delivery estimates are provided in good faith and are not guaranteed unless expressly stated otherwise.

You are responsible for providing an accurate and complete delivery address and contact information. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information supplied by you.

Where a shipment is returned to us because of an incorrect address, repeated delivery failure, refusal to accept the package, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where permitted by law.

7. Returns, Exchanges and Refunds

Our returns, exchanges, cancellations, and refund practices are governed by our [RETURN AND REFUND POLICY LINK / RETURN POLICY NAME].

Before placing an order, please review the applicable policy for information about:

  • Eligible products

  • Return periods

  • Non-returnable products

  • Exchange conditions

  • Damaged or defective products

  • Return shipping

  • Refund processing

  • Order cancellations

Products must generally be returned in the condition specified in our return policy, including any applicable original packaging, tags, accessories, manuals, or other included items.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, or applicable law.

Nothing in these Terms is intended to exclude or restrict any consumer rights or remedies that cannot lawfully be excluded or restricted under applicable Indian law.

8. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, materially different from what you ordered, or otherwise affected by an issue covered by our return policy, please contact us at preetgillnow@gmail.com  within 3 days of delivery or within the period specified in our applicable policy.

We may request photographs, videos, order details, packaging information, or other reasonable information to help us investigate the issue.

Depending on the circumstances and applicable law, we may offer an appropriate remedy, which may include replacement, repair, exchange, refund, or another resolution.

9. Order Cancellation

You may request cancellation of an order by contacting us at preetgillnow@gmail.com as soon as possible.

Cancellation may not be possible after an order has been processed, dispatched, or otherwise entered a stage where cancellation is no longer reasonably possible.

Where an eligible cancellation is accepted after payment, we will process the applicable refund in accordance with our refund policy and applicable law.

10. Promotions, Discounts and Offers

From time to time, we may offer promotional discounts, coupons, sales, or other offers.

Each promotion may have additional terms, including:

  • Validity period

  • Eligible products

  • Minimum order value

  • Maximum discount

  • Usage limits

  • Customer eligibility

  • Payment-method restrictions

Promotional offers cannot be combined unless expressly stated.

We reserve the right to correct errors, withdraw an offer, or refuse promotional benefits where there has been misuse, fraud, technical error, or a violation of the applicable promotional terms, subject to applicable law.

11. Intellectual Property

All content available through our website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Graphics

  • Text

  • Website design

  • Icons

  • Videos

  • Software

  • Layouts

  • Other original materials

is owned by or licensed to BUYSKET and is protected by applicable intellectual-property laws.

You may access and use our website for personal, lawful shopping purposes.

You may not copy, reproduce, distribute, modify, publish, sell, license, scrape, reverse engineer, or commercially exploit our website or its content without our prior written permission, except where permitted by applicable law.

12. Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable law or regulation.

  • Commit fraud or facilitate fraudulent transactions.

  • Impersonate another person or entity.

  • Provide false or misleading information.

  • Attempt to gain unauthorized access to accounts, systems, or data.

  • Interfere with the security or operation of our website.

  • Introduce viruses, malware, or other harmful code.

  • Scrape, crawl, or systematically extract website content without permission.

  • Use automated systems to place fraudulent or abusive orders.

  • Abuse discounts, coupons, referral programs, or promotional offers.

  • Resell products where prohibited by applicable terms.

  • Harass, threaten, or abuse our employees, representatives, customers, or service providers.

  • Use our website for any unlawful, fraudulent, or malicious purpose.

We may take appropriate action, including cancelling orders or restricting access, where we reasonably believe these Terms have been violated.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics providers, social-media platforms, advertising services, and other technology providers.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate product and website information, but we do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will be completely error-free.

  • Every product will always be available.

  • Website content will always be completely current.

  • Technical issues will never occur.

Nothing in these Terms excludes any warranty, guarantee, condition, or consumer right that cannot lawfully be excluded under applicable Indian law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, BUYSKET , its owners, employees, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products where such limitation is legally permitted.

Where permitted by applicable law, our total liability arising from a particular order will not exceed the amount actually paid by you for the product or service giving rise to the relevant claim.

This limitation does not apply to liability that cannot legally be excluded or limited, including liability arising from circumstances where applicable law prohibits such limitation.

Nothing in these Terms is intended to deprive consumers of rights or remedies available under mandatory provisions of Indian law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BUYSKET , its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of our website.

  • Your misuse of our services.

  • Your infringement of another person's rights.

  • Fraudulent or unauthorized activity associated with your use of our services.

This provision does not apply to the extent that the relevant claim results from our own unlawful conduct or from circumstances where indemnification cannot legally be required.

17. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, epidemics, pandemics, war, civil disturbances, government actions, transportation disruptions, telecommunications failures, cyber incidents, labor disruptions, or failures of third-party service providers.

Where reasonably possible, we will take appropriate steps to minimize the impact of such events.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, technology, or applicable laws.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

For orders already accepted before a material change, the Terms applicable at the time of acceptance will generally continue to govern that order, unless otherwise required by law.

19. Governing Law

These Terms and your use of our website are governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and the jurisdictional rights available to consumers, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in MOHALI, PUNJAB, INDIA.

Nothing in this section is intended to restrict any mandatory right a consumer may have under applicable Indian law to approach a competent consumer forum, court, authority, or other dispute-resolution mechanism.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our website and services, subject to applicable law.

22. Contact Us

If you have questions about these Terms, an order, a product, a return, or any other matter, please contact us:

BUYSKET
Legal/Business Name: BUYSKET
Email: preetgillnow@gmail.com
Phone: 09779182291
Business Address: sohana sec 78, mohali , pin 140308
Website: www.buysket.com

We aim to respond to customer enquiries within 2 - 3 business days.

Thank you for shopping with BUYSKET.